Placing an order at Kika is quick and easy. Follow the steps below to ensure your project gets started as soon as possible. If you have any questions or need help with placing an order, please don’t hesitate to contact our customer care team.
- Log in to your business account
First, you’ll need to log in to your account using the email and password associated with your profile. Don’t have a Kika business account? Apply now. - Browse our store and select a service package
Once you’re logged in, navigate to our Shop page and search for the service you want to order. Our online store offers a broad range of standard service packages with a set of predetermined features and prices. When you are ready to buy, click on the “Add to Cart” button and your item will be added to your cart.Should you not find what you’re looking for, you can always request a custom quote to tailor our services to your requirements. That way, you don’t have to pay for features you don’t need or use. - Complete the project brief
After you’ve selected a service pack, you will be required to complete a project brief. This brief will allow us to understand the basic facts required to complete the project to your satisfaction. These questions will cover the expected start and end date, project priority, optional add-ons, and resource materials. If you don’t feel comfortable doing it on your own, our customer care team is available to guide you through the process. - Review your order and make payment
Once the brief is completed, you’ll be taken to our Cart page where you can review all the details of your order. You can choose to continue to shop or proceed to the checkout page where you can enter your billing information and process your order. - Receive email confirmation
Upon receipt of your payment, an email will be sent to you confirming your order details and next steps. It’s important that you keep this email for future reference in case any changes need to be made or if there are any questions regarding your order.
