How can I get a copy of a deliverable?

If you can’t seem to find a particular file in your Client Shared Folder, you can always submit a resource request through our project centre. The process is similar to submitting a work request:

1. Log into the Kika Project Centre using your credentials 
2. Click on the “Projects” tab on the left-hand side of the screen
3. Locate your Project Management Calendar (e.g. CLIENT-PMC [Calendar])
4. Under the ‘Lists’ tab, you’ll find a section called “Submitted Requests” at the top of the page
5. Select what type of request you would like to make: “Resource Request”
6. Enter all relevant details for your request in the form provided 
7. Click “Submit Request”

Please note, we only accept resource requests for project deliverables in their final output.