{"id":9771,"date":"2023-01-09T18:00:19","date_gmt":"2023-01-09T11:00:19","guid":{"rendered":"https:\/\/www.kika.ca\/kb\/?post_type=docs&#038;p=9771"},"modified":"2023-03-21T07:45:30","modified_gmt":"2023-03-21T00:45:30","password":"","slug":"how-do-i-place-an-order","status":"publish","type":"docs","link":"https:\/\/kika.ca\/kb\/docs\/how-do-i-place-an-order\/","title":{"rendered":"How do I place an order?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143949&#8243; el_class=&#8221;betterdocs-text&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;619998&#8243; el_class=&#8221;link-blue underlink line-out line-blue&#8221;]<span style=\"font-weight: 400;\">Placing an order at Kika is quick and easy. Follow the steps below to ensure your project gets started as soon as possible. If you have any questions or need help with placing an order, please don&#8217;t hesitate to <\/span><span style=\"font-weight: 400;\">contact<\/span><span style=\"font-weight: 400;\"> our customer care team.<\/span>\r\n<ol>\r\n \t<li aria-level=\"1\"><b>Log in to your business account <\/b>\r\nFirst, you\u2019ll need to log in to your account using the email and password associated with your profile. Don\u2019t have a Kika business account? Apply now.<\/li>\r\n \t<li aria-level=\"1\"><b>Browse our store and select a service package <\/b>\r\nOnce you\u2019re logged in, navigate to our Shop page and search for the service you want to order. Our online store offers a broad range of standard service packages with a set of predetermined features and prices. When you are ready to buy, click on the \u201cAdd to Cart\u201d button and your item will be added to your cart.Should you not find what you\u2019re looking for, you can always request a custom quote to tailor our services to your requirements. That way, you don\u2019t have to pay for features you don\u2019t need or use.<\/li>\r\n \t<li aria-level=\"1\"><b>Complete the project brief <\/b>\r\nAfter you\u2019ve selected a service pack, you will be required to complete a project brief. This brief will allow us to understand the basic facts required to complete the project to your satisfaction. These questions will cover the expected start and end date, project priority, optional add-ons, and resource materials. If you don\u2019t feel comfortable doing it on your own, our customer care team is available to guide you through the process.<\/li>\r\n \t<li aria-level=\"1\"><b>Review your order and make payment <\/b>\r\nOnce the brief is completed, you\u2019ll be taken to our Cart page where you can review all the details of your order. You can choose to continue to shop or proceed to the checkout page where you can enter your billing information and process your order.<\/li>\r\n \t<li aria-level=\"1\"><b>Receive email confirmation <\/b>\r\nUpon receipt of your payment, an email will be sent to you confirming your order details and next steps. It&#8217;s important that you keep this email for future reference in case any changes need to be made or if there are any questions regarding your order.<\/li>\r\n<\/ol>\r\n[\/vc_column_text][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143949&#8243; el_class=&#8221;betterdocs-text&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;619998&#8243; el_class=&#8221;link-blue underlink line-out line-blue&#8221;]Placing an order at Kika is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[344],"doc_tag":[],"knowledge_base":[299],"class_list":["post-9771","docs","type-docs","status-publish","hentry","doc_category-order-creation","knowledge_base-kika-faq"],"year_month":"2026-04","word_count":409,"total_views":"1109","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"kika.dev","author_nicename":"admin","author_url":"https:\/\/kika.ca\/kb\/author\/admin\/"},"doc_category_info":[{"term_name":"Order Creation","term_url":"https:\/\/kika.ca\/kb\/knowledge-base\/kika-faq\/order-creation\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I place an order? | Kika Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn how to easily place an order with Kika. 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