{"id":9754,"date":"2023-01-09T17:36:43","date_gmt":"2023-01-09T10:36:43","guid":{"rendered":"https:\/\/www.kika.ca\/kb\/?post_type=docs&#038;p=9754"},"modified":"2023-03-21T07:36:02","modified_gmt":"2023-03-21T00:36:02","password":"","slug":"what-is-the-process-to-reactivate-my-service","status":"publish","type":"docs","link":"https:\/\/kika.ca\/kb\/docs\/what-is-the-process-to-reactivate-my-service\/","title":{"rendered":"What is the process to reactivate my service?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143949&#8243; el_class=&#8221;betterdocs-text&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;164194&#8243; el_class=&#8221;link-blue underlink line-out line-blue&#8221;]To restore a service that has been paused or archived for an extended period, you\u2019ll need to <a href=\"https:\/\/www.kika.ca\/kb\/docs\/how-can-i-contact-customer-service\/\">contact<\/a> our customer care team by email with your request and the <a href=\"https:\/\/www.kika.ca\/kb\/docs\/where-can-i-find-my-submitted-work-requests\/\"><mark>job number<\/mark><\/a>.\r\n\r\nYou\u2019ll also be required to pay a \u201cService Reactivation Fee\u201d to get your service back up and running. This fee is non-refundable and covers any administrative costs associated with resuming your service and re-initializing all contact points, accounts, data and other relevant resources. The amount of the fee will depend on the time it will take to reactivate your service.[\/vc_column_text][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143949&#8243; el_class=&#8221;betterdocs-text&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;164194&#8243; el_class=&#8221;link-blue underlink line-out line-blue&#8221;]To restore a service that has [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[342],"doc_tag":[],"knowledge_base":[299],"class_list":["post-9754","docs","type-docs","status-publish","hentry","doc_category-fee-charges","knowledge_base-kika-faq"],"year_month":"2026-04","word_count":137,"total_views":"705","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"kika.dev","author_nicename":"admin","author_url":"https:\/\/kika.ca\/kb\/author\/admin\/"},"doc_category_info":[{"term_name":"Fee &amp; Charges","term_url":"https:\/\/kika.ca\/kb\/knowledge-base\/kika-faq\/fee-charges\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is the process to reactivate my service? | Kika Knowledge Base<\/title>\n<meta name=\"description\" content=\"Need to reactivate your service at Kika? 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