{"id":9748,"date":"2023-01-09T17:34:40","date_gmt":"2023-01-09T10:34:40","guid":{"rendered":"https:\/\/www.kika.ca\/kb\/?post_type=docs&#038;p=9748"},"modified":"2023-03-21T07:29:58","modified_gmt":"2023-03-21T00:29:58","password":"","slug":"when-do-my-prepaid-credits-expire","status":"publish","type":"docs","link":"https:\/\/kika.ca\/kb\/docs\/when-do-my-prepaid-credits-expire\/","title":{"rendered":"When do my prepaid credits expire?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143949&#8243; el_class=&#8221;betterdocs-text&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;618461&#8243; el_class=&#8221;link-blue underlink line-out line-blue&#8221;]Unused prepaid credits expire after 90 days from the date of purchase. That means that any remaining credit balance on your account will be forfeited if it is not used within the specified timeframe. This industry standard policy helps us to manage our resources effectively and prevent abuse of the system by clients who may otherwise hoard credits indefinitely.\r\n\r\nTo ensure that our clients do not lose out on their investment, our team will reach out to those who have not used up their prepaid credits before they expire and provide them with an extension if necessary. We also encourage our clients to plan ahead and use their prepaid credits before they expire in order to take advantage of the available services.\r\n[\/vc_column_text][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143949&#8243; el_class=&#8221;betterdocs-text&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;618461&#8243; el_class=&#8221;link-blue underlink line-out line-blue&#8221;]Unused prepaid credits expire after 90 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[341],"doc_tag":[],"knowledge_base":[299],"class_list":["post-9748","docs","type-docs","status-publish","hentry","doc_category-prepaid-credits","knowledge_base-kika-faq"],"year_month":"2026-06","word_count":165,"total_views":"756","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"kika.dev","author_nicename":"admin","author_url":"https:\/\/kika.ca\/kb\/author\/admin\/"},"doc_category_info":[{"term_name":"Prepaid Credits","term_url":"https:\/\/kika.ca\/kb\/knowledge-base\/kika-faq\/prepaid-credits\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>When do my prepaid credits expire? | Kika Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn when your prepaid credits expire. 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