{"id":10742,"date":"2023-03-29T07:23:56","date_gmt":"2023-03-29T00:23:56","guid":{"rendered":"https:\/\/kika.ca\/kb\/?post_type=docs&#038;p=10742"},"modified":"2026-03-04T11:37:16","modified_gmt":"2026-03-04T04:37:16","password":"","slug":"quick-start-guide","status":"publish","type":"docs","link":"https:\/\/kika.ca\/kb\/docs\/quick-start-guide\/","title":{"rendered":"Quickstart Guide"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;130828&#8243;]<span style=\"font-size: 21px;\">Start your journey with Kika on the right foot. Learn the basics of everything we have to offer to help you get set up for success.<\/span>\r\n\r\n[\/vc_column_text][vc_column_text uncode_shortcode_id=&#8221;132155&#8243; el_class=&#8221;kb-headline&#8221;]\r\n<h2>Explore our core resources<\/h2>\r\nBelow are some handy resources available to you to make your experience with us an enjoyable and successful one. Take a few minutes to check them out!\r\n[\/vc_column_text][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;599179&#8243; el_class=&#8221;focus-row&#8221; css=&#8221;.vc_custom_1674088036058{margin-top: 10px !important;}&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;144691&#8243; el_class=&#8221;category-box&#8221;][vc_button wide=&#8221;yes&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.kika.ca%2Fkb%2Fdocs%2Fhow-do-i-create-a-free-business-account%2F|title:Getting%20Started&#8221; uncode_shortcode_id=&#8221;714959&#8243; el_class=&#8221;btn-focus&#8221; el_id=&#8221;focus-account&#8221;]Account Portal[\/vc_button][vc_raw_html el_class=&#8221;link-blue underlink line-in line-blue&#8221;]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[\/vc_raw_html][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; 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gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;335472&#8243; el_class=&#8221;category-box&#8221;][vc_button wide=&#8221;yes&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.kika.ca%2Fblog%2F|title:Getting%20Started&#8221; uncode_shortcode_id=&#8221;128844&#8243; el_class=&#8221;btn-focus&#8221; el_id=&#8221;focus-blogs&#8221;]Kika Insider Blog[\/vc_button][vc_raw_html el_class=&#8221;link-blue underlink line-in line-blue&#8221;]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[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;970746&#8243; el_class=&#8221;focus-row&#8221; css=&#8221;.vc_custom_1674089680784{margin-top: 15px !important;}&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;148140&#8243; el_class=&#8221;category-box&#8221;][vc_button wide=&#8221;yes&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.kika.ca%2Fkb%2F|title:Getting%20Started&#8221; uncode_shortcode_id=&#8221;527547&#8243; el_class=&#8221;btn-focus&#8221; el_id=&#8221;focus-kb&#8221;]Knowledge Base[\/vc_button][vc_raw_html el_class=&#8221;link-blue underlink line-in line-blue&#8221;]JTNDcCUzRUNoZWNrJTIwb3V0JTIwb3VyJTIwY29tcHJlaGVuc2l2ZSUyMGxpYnJhcnklMjBvZiUyMGhlbHBmdWwlMjBob3ctdG8lMjBhcnRpY2xlcyUyQyUyMEZBUXMlMkMlMjBzdXBwb3J0JTIwZG9jdW1lbnRhdGlvbiUyMGFuZCUyMHZpZGVvJTIwd2Fsa3Rocm91Z2hzLiUzQyUyRnAlM0UlMEElMEElM0NhJTIwaHJlZiUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3Lmtpa2EuY2ElMkZrYiUyRiUyMiUzRUdPJTIwVE8lMjBQQUdFJTNDJTJGYSUzRSUwQSUwQSUzQ2ElMjBocmVmJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cua2lrYS5jYSUyRmtiJTJGJTIyJTNFJTNDc3BhbiUyMGNsYXNzJTNEJTIyZ3N0YXJ0LWxpbmslMjIlM0UlM0MlMkZzcGFuJTNFJTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;335472&#8243; el_class=&#8221;category-box&#8221;][vc_button wide=&#8221;yes&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Fwww.kika.ca%2Fhd%2F|title:Getting%20Started&#8221; uncode_shortcode_id=&#8221;138000&#8243; el_class=&#8221;btn-focus&#8221; el_id=&#8221;focus-support&#8221;]Support Helpdesk[\/vc_button][vc_raw_html el_class=&#8221;link-blue underlink line-in line-blue&#8221;]JTNDcCUzRUlmJTIweW91JTIwaGF2ZSUyMGFueSUyMHF1ZXN0aW9ucyUyMG9yJTIwbmVlZCUyMGhlbHAlMjB3aXRoJTIwYW55dGhpbmclMjBhdCUyMGFsbCUyQyUyMG91ciUyMHN1cHBvcnQlMjB0ZWFtJTIwaXMlMjBoZXJlJTIwdG8lMjBoZWxwLiUyMFN1Ym1pdCUyMGElMjB0aWNrZXQlMjBvciUyMHJlYWNoJTIwb3V0JTIwdG8lMjB1cyUyMGJ5JTIwcGhvbmUlMjBvciUyMGVtYWlsLiUzQyUyRnAlM0UlMEElMEElM0NhJTIwaHJlZiUzRCUyMmh0dHBzJTNBJTJGJTJGd3d3Lmtpa2EuY2ElMkZoZCUyRiUyMiUzRUdPJTIwVE8lMjBQQUdFJTNDJTJGYSUzRSUwQSUwQSUzQ2ElMjBocmVmJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cua2lrYS5jYSUyRmhkJTJGJTIyJTNFJTNDc3BhbiUyMGNsYXNzJTNEJTIyZ3N0YXJ0LWxpbmslMjIlM0UlM0MlMkZzcGFuJTNFJTNDJTJGYSUzRQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;163147&#8243; el_class=&#8221;focus-row&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;815066&#8243; el_class=&#8221;welcome-box&#8221;][vc_column_text uncode_shortcode_id=&#8221;765633&#8243; el_class=&#8221;link-white&#8221;]\r\n<h3>Follow <a href=\"https:\/\/www.instagram.com\/kikamarketing_\/\" target=\"_blank\" rel=\"noopener\">@kikamarketing<\/a> for updates, tips &amp; fun facts<\/h3>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;194319&#8243; el_class=&#8221;kb-headline link-blue underlink line-out line-blue&#8221;]\r\n<h2>Meet our account features<\/h2>\r\n<span style=\"font-weight: 400;\">Our <\/span><a href=\"https:\/\/www.kika.ca\/login\/\"><span style=\"font-weight: 400;\">account portal<\/span><\/a><span style=\"font-weight: 400;\"> includes a range of helpful features to make managing your account easier. Here&#8217;s a quick rundown of what\u2019s included.<\/span>[\/vc_column_text][vc_single_image media=&#8221;10756&#8243; media_lightbox=&#8221;yes&#8221; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;206484&#8243; el_class=&#8221;g-img&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-plus2&#8243; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Request Quote&#8221; uncode_shortcode_id=&#8221;211997&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\">Request a custom quote for any service tailored to your needs.<\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-layout&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Dashboard&#8221; uncode_shortcode_id=&#8221;150746&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Get an overview of your account and quickly access all the other features.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-shopping-bag1&#8243; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Shop&#8221; uncode_shortcode_id=&#8221;183464&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Access our online store for a more convenient shopping experience.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-heart-o&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Lists&#8221; uncode_shortcode_id=&#8221;155852&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Create wishlists and organize saved items for future purchases.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-th-list2&#8243; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Orders&#8221; uncode_shortcode_id=&#8221;792882&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Review past orders and stay up-to-date with recent purchases.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-credit-card&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Billing&#8221; uncode_shortcode_id=&#8221;105419&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Pay bills and manage your accounts receivable, estimates and retainers.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-refresh&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Subscriptions&#8221; uncode_shortcode_id=&#8221;168995&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Manage your subscriptions, recurring charges and payment plans.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-folder3&#8243; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Projects&#8221; uncode_shortcode_id=&#8221;136810&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">View all your projects, track their progress and send work requests.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-chart-bar&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Reports&#8221; uncode_shortcode_id=&#8221;739224&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Access your reports and dashboards to get insights into your campaigns.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-life-bouy&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Support&#8221; uncode_shortcode_id=&#8221;209042&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Get help for all your customer service and technical queries.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-cog4&#8243; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Settings&#8221; uncode_shortcode_id=&#8221;142674&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Manage your user profile, password settings, and currency preferences.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-user&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Profile&#8221; uncode_shortcode_id=&#8221;124245&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Manage your business details and main contact information.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-map-marker&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Addresses&#8221; uncode_shortcode_id=&#8221;986235&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Manage the billing and shipping addresses used at checkout.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-group&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Team&#8221; uncode_shortcode_id=&#8221;159350&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Manage your team members&#8217; user accounts and access privileges.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;825397&#8243;][vc_icon position=&#8221;left&#8221; display=&#8221;inline&#8221; icon=&#8221;fa fa-certificate&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-2x&#8221; heading_semantic=&#8221;h4&#8243; text_size=&#8221;h5&#8243; text_weight=&#8221;700&#8243; add_margin=&#8221;yes&#8221; title=&#8221;Agreement&#8221; uncode_shortcode_id=&#8221;409302&#8243; icon_color_type=&#8221;uncode-palette&#8221;]\r\n<p class=\"p1\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">Refer to your signed Master Service Agreement for your rights and duties.<\/span><\/p>\r\n[\/vc_icon][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][vc_row_inner row_inner_height_percent=&#8221;0&#8243; 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Go over the basics, dig into our key services and get answers to your questions.[\/vc_column_text][vc_button outline=&#8221;yes&#8221; border_width=&#8221;0&#8243; scale_mobile=&#8221;no&#8221; el_class=&#8221;btn-banner btn-white request-callback&#8221; uncode_shortcode_id=&#8221;116528&#8243;]BOOK A SESSION[\/vc_button][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;163147&#8243; el_class=&#8221;focus-row&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;998751&#8243; el_class=&#8221;question-box&#8221;][vc_column_text uncode_shortcode_id=&#8221;198431&#8243;]\r\n<h2>Got any questions?<\/h2>\r\nOur customer care team is here to answer any questions you may have about getting started. You can expect a reply within one business day.[\/vc_column_text][vc_button outline=&#8221;yes&#8221; border_width=&#8221;0&#8243; scale_mobile=&#8221;no&#8221; el_class=&#8221;btn-banner btn-white&#8221; uncode_shortcode_id=&#8221;200791&#8243; link=&#8221;url:https%3A%2F%2Fwww.kika.ca%2Fhd%2F|title:Help%20Desk%20-%20Ticket|target:_blank&#8221;]ASK A QUESTION[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text uncode_shortcode_id=&#8221;130828&#8243;]Start your journey with Kika on the right foot. 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